Crucial Thought Rss

Featured Posts

Chris selected as K12OnlineConference keynote speaker Each year the K12OnlineConference provides tremendous professional development for free, and entirely online. This year, they have selected me as one of their keynote speakers. I am thrilled to have been chosen and look forward to participating in the conversation. Read the full post announcing all the keynote speakers here.

Read more

Two quick links on Cognitive Load Theory I've been fielding lots of questions lately about Cognitive Load Theory. Here are two quick links that may be useful. First is an article talking about the practical implications of CLT on the design of learning. The second are some "recent" (as of 2003) developments regarding CLT. Happy reading! Update: I clarified the second...

Read more

Practical advice on kids and Android app development After hearing about my students' success developing an Android app, I've gotten several emails asking for more details as to how I practically worked with my kids. Here are some pointers that I offered to the first person that emailed me, perhaps they are of some use to you. Please note that your mileage may vary. It's ok to not be...

Read more

Publishing an App Inventor app to the Android Market As I mentioned earlier, my students and I published an Android app to the Android Market. See those links for more information on the background. This post is decidedly technical. First, once we finished the coding process, we packaged the app for to download to the computer. This is an option in App Inventor. This downloaded an .apk file....

Read more

Designing and publishing an Android app with kids This post is designed to provide some context around how/why we decided to build this app. The more technical details of the code and how we published it will come in a future post. My students and I recently completed and published an Android app, and here's how we did it. First, the genesis for this goes back to a question I asked...

Read more

Flip Mino getting no sound

Category : General

Update: The problem was resolved by installing the Perian plugin. This answer was provided by a commenter. I am forever in her debt.

Now, I heard back from Pure Digital support just this morning. This means they violated their 4 hour turnaround time that they promised. Sad. Even more troubling is there response. In my note to them, listed below, I mentioned that I run Leopard and have the latest version of quicktime, right? Here’s a screenshot to prove it..

So, what do you think there response was? Here it is…

Dear Chris,

Thank you for contacting us.

We have recently become aware of an audio compatibility issue revolving around Flip Video and the QuickTime 7.4.5 update running on the Mac OS X 10.4 Tiger operating system.

This issue should not affect customers running the Mac OS X 10.5 Leopard operating system.

Apple has released an updated version of QuickTime which resolves this issue. Please upgrade to QuickTime 7.5 to regain your audio.

We apologize for any inconvenience this may have caused. Please do not hesitate to contact us for further assistance.

Thank you,
Flip Video Support

Obviously they did not read my original message, and that’s incredibly irritating. Shame on Pure Digital!

Original Post begins after this line…

So I just bought a Flip Mino camera. The trouble I am having is that when I import the video I get no sound. I emailed their tech support with this message.


I purchased a Flip Mino yesterday and when I import videos onto my Mac, I get no sound. I hear sound if I play the video in the Flip for Mac application, but when I view the AVI in Quicktime, there is no sound. I tried importing into iMovie and there is still no sound. I tried playing the AVI in VLC Player and no sound either.

I saw the Q&A on this but I am running the very latest version of OS X Leopard (10.5.4) and have all the updates. I recently updated to iTunes 8 and Quicktime’s latest version, so it does not fit the mold of the question previously answered. Please don’t just copy and paste that Q&A to me.

Thanks for your help..


I am posting it here in the hopes that one of you has seen or heard of this and might offer a suggestion? I know this was an issue with Tiger at one point, but that doesn’t fit me. I tried the usual searches for answers and nothing. Any thoughts?

I’ll update this when they get back to me, supposedly within four hours. I emailed this around 10:00am EST on Saturday, Sept 13, 2008. Let’s see if they stand up to their promise…

Comments (4)

There is a free plugin called perian that I installed on my mac for use with the flip ultra to make .avi video clips viewable on a Mac,. Also look in the folder on the camera for the 3ivx driver installer, which allows applications such as QuickTime Player, iPhoto, and iMovie to read the compressed AVI files

What if you take the raw video file from the camera, drop it into iSquint (it’s free) and convert it to ‘TV’ quality. Does that solve the problem?

Thank you SO MUCH for posting this question and the reply. I was having the exact same issue, I thought it was the camera, but the sound worked on my wife’s macbook pro. I installed from the Perian link you gave and it works perfectly! Thanks again.

I just went through the same thing with my Mac and went to the Flip website to get a fix. Thanks to you and Lor and the world wide interweb, I don’t have to wait for their inevitably poor response.

Awesome info!